Terms and Conditions

Payment

We accept Visa, MasterCard, Discover, and American Express. All orders must be paid in full at the time an order is placed.

Sales Tax

Sales tax is charged for orders shipping to the state of Massachusetts.

Warranty

All Zipboard products are warrantied for 30 days for normal use. We will replace any defective items within 30 days of receipt. No refunds will be given. Please contact our customer service department at 855-ZIPBOARD for a return authorization number prior to shipping.

Returns

We do not accept returns on custom orders. Non-imprinted Zipboards are returnable with a 25% restocking fee, provided all materials are in their original and undamaged packaging. Please contact our customer service department at 855-ZIPBOARD for a return authorization number prior to shipping. Customer pays return shipping. There are no refunds for shipping or handling charges in the case of a return.

Order Cancellations

Because we ship in-stock items within one business day, order cancellations are only accepted by telephone prior to the order being processed. This is usually within a few hours of the order being placed. Please call our customer service department at 855-ZIPBOARD to see if your order can be cancelled. For custom orders, cancellations must be made within 24 hours.

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